Frequently Asked Questions When Ordering Wallpaper

Frequently Asked Questions about Wallpaper

You are fortunate to be choosing among our great wallpaper and mural choices at Forest Homes. Here, you'll be able to find exactly the right pattern and colour you need to fulfil your decorating objective when ordering wallpaper.

Find below a guide on how to select the right wall covering for your project while addressing the most common questions when ordering wallpaper.

Choosing Your Wallpaper

Which wallpaper material is most suitable for me?

We have several different materials available in murals and wallpaper. Whether you’re looking for a wallpaper that resists heavy transit, or an environment friendly material to brighten up your space, our selection of paper types has been selected as the best to fit every budget. 

All of our wallpapers are high quality, non-woven wall coverings, suitable for both homes and commercial spaces.

Among our wallpapers available, these are their common characteristics:

  • Print with great definition and colour vibrancy.
  • Durable, with medium to high resistance to damage.
  • Built in breathable technology, which means wallpaper does not allow mould or moisture.
  • Wipe-clean surface that allows you to keep your wallpaper in good conditions through time.
  • Lightfast, which means they do not discolour when exposed to light.

Find below specific characteristics to each material.

Non-Woven & Eco Friendly

Our non-woven eco friendly range are beautiful matte finished and soft textured paper, fit to cover both homes and commercial premises. With the purchase of this wallpaper, the wallpaper glue is included. Among some of their properties:

  • Environmental friendly: Certified for non-toxic inks and paper textiles. 100% PVC and Phthalate free. Learn more of this wallpaper certification here.
  • Durable: Resistant to damage.
  • Easy to hang: Paste the wall wallpaper.
  • Easy to remove: Does not leave any residue on the wall once removed.
  • Includes wallpaper glue.


Premium Grade Non-woven

Our premium, heavy grade non-woven offer a range of beautiful textured finishes and is printed on top quality paper that is extremely durable. They are suitable for homes and commercial premises. Among their properties:

  • Extremely durable and resistant to damage.
  • Waterproof: These wallpapers can resist a small to medium degree of humidity, and can be used in rooms with good ventilation. Although, we don't recommend hanging these wallpaper in places of very high humidity, you could do so by also inserting on top of the wallpaper, a colourless latex coating, which will protect it from water and humidity.
  • Textured wallpaper: Canvas, 3D, Straw, Leather textures available.
  • Soundproof & Sound absorbing.


Silk Blend Fine Non-Woven 

Our silk blend wall coverings reflect and refract light. They offer subtle textures, colour and feel. Silk wallpapers bring style, sheen, and flair to any space, and are versatile enough for any home or office. This paper is slightly thinner than our other options, which makes for easy install but still offers a good finish. Among their properties:

  • Fine silk wallpaper finish at greatly affordable prices.
  • Breathable technology, reducing mould appearance.
  • Easy to install, and easy to remove.

How to choose wall coverings for different rooms and/or situations?

While very versatile, some types of wallpaper are better than others in certain rooms or situations. For example, our non-woven premium grade, is suitable for commercial application and areas of heavy transit. They are also excellent choices for kitchens, baths and laundry rooms. Our other wall coverings with environmental friendly production, feature qualities such as colour-fastness, and easy application and removal. These are great choices for rooms that receive a great deal of direct sunlight, and also those that need to be remodelled with frequency (ie. rental locations).

At Forest Homes, we can advise you as to the type of wallpaper you should use for your particular situation.

How to order samples of Forest Homes wallpaper?

We can offer samples of our wallpaper for you to test prior use. To order samples, please purchase the minimum order unit ( 1 square meter) of your desired mural(s), and we will send the selected sample(s) to your delivery address. 

Ordering Your Wallpaper / Measuring Your Walls

How much wallpaper do I need to order?

For ordering murals, calculate the surface of mural wallpaper you will need by multiplying your wall width times your wall height. At Forest Homes, the square meters is the purchase unit for custom murals. If you have several walls simply add the surface of your walls together to place your order. See more about how much wallpaper you'll need here.

How to calculate the surface of your wall?

To calculate the surface of your wall, you'll need to measure the wall(s) width and height. To produce your mural, we'll need the measurements of your wall, to then print your wallpaper slightly larger to account for any uneven walls or minor measuring errors.

What do I do if I have a sloping wall or a wall that isn’t square or rectangle?

Having a wall of unusual shape is not a problem for you to hang a wallpaper mural. You simply need to measure the widest and tallest part of your wall to get the height and width. When you come to hang the wallpaper, you simply need to trim away the excess paper. 

Customising Your Mural

How will I know you have the correct measures to customise my mural?

When you send an order to us, we will come back to you shortly with an email to confirm your wallpaper measures and textures preferred (if applicable). If required,  we can include a proof image showing how your wallpaper mural will look on your wall measures. If you need any changes making at this point then you simply need to let us know. When you're finally satisfied with the image result, we will proceed to print your wallpaper right away.

Can I customise my mural with my own images?

Yes, we can produce wallpaper with your own images. If you would like to customise your mural then please do not hesitate to contact us with your requirements and our designers can help. 

What kind of images can be printed on your wallpaper?

In order to print large wallpaper murals, we need large high resolution images, ideally full size at a minimum of 100dpi.  If you have a small image, you can’t simply enlarge it because this will make it go blurry, so as well as being a good size, your image must also be nice and clear to get the best quality print. Feel free to email your image to us at hello@foresthomesstore.com, and we can tell you whether your image is suitable or not.

Wallpaper Presentation & Packaging

How wide are the wallpaper strips/panels?

Our wallpaper and mural strips/panels may come in either 49 cm wide drops, or 1 m wide drops. This is slightly wider than normal wallpaper which makes the hanging process quicker and gives a better final finish.

How is my wallpaper packed?

Your wallpaper will arrive on a roll that is sectioned off into vertical drops that fit your wall height. These drops are simply matched up next to each other on the wall to create the full finished mural.

Are the colours seen on screen accurate?

There can be some variation between computer monitors and the final printed product. This is due to individual brightness and colour intensity settings, however, this is usually very minimal.

Colours can also look slightly different depending on the material they are printed on. Effects in wallpaper like gloss and matte finishes are difficult to transfer to a product photo. So, if you want to be sure the product is what you expect, please order a sample before hand. Also note that, made to order products (i.e. custom wallpaper) cannot be returned.

Are their colour variances between prints?

As printers go through regular cleaning cycles, please note that there can be colour variances between samples and the actual order you receive. This is also applicable if you need to order an additional paper due to a mistake in your wall measurements.

Shipping and Delivery

How long will my wallpaper take to arrive?

We usually take 9-18 working days to customise, produce and deliver our murals. We also offer an Express Delivery Service for an additional $27,95, which takes 7-9 working days for all international orders.

Wallpaper Certifications

How do you assure the sustainability in the production of your murals?

All of our papers are sustainably sourced and our toner is water based, so 100% environmentally friendly. Also, we produce every custom wallpaper according to every order, therefore, we reduce production waste. 
Additionally, our eco murals use certified environmental friendly inks and paper. 

The water-based latex inks used in our new digital print wallpapers are non-toxic and completely odourless. This not only guarantees pure room air only, is also the best practice for the environment. This is confirmed by the Greenguard Indoor Air Quality Certification®, which the inks of our Eco-Murals are certified with. 

The Certification of our eco murals by Greenguard is Gold: Product Certified for Low Chemical Emissions UL.com/GG. UL.2828. It is also Certified Ecologo, this means our murals are certified for reduced environmental impact. View specific attributes evaluated: UL.com/EL. UL.2801

 

Greenguard

Also, these murals have been awarded the "Confidence in Textiles" certificate (textiles successfully tested for harmful substances according to Oeko-Tex Standard 100 and Oeko-Tex Standard 1000) and are FSC® -certified, which guarantees sustainable forestry.

 

  Textiles VertrauenFSC

 See more of our Eco-Murals here

Installation & Fitting

Can I hang my own wallpaper murals, or should I hire a professional?

It depends. Most wallpapers are now hung by the consumers themselves. By following our recommendations, and the step-by-step directions, you can hang your own wall coverings and have excellent results. In fact, our wallpapers and mural wallpaper are not at all not difficult to hang. Nonetheless, there are certain types of architectural situations (elaborate stairwells, difficult corners, for example) where a professional could be hired for better results.

Should I book a decorator prior to receiving my mural?

Most of our murals are custom made and printed once and order has been paid for. We recommend that our custom mural customers wait until they receive their mural prior to booking a decorator. Once your mural arrives, please check your mural prior to installation to ensure that everything has arrived as ordered.

What kind of glue/adhesive should be used to hang the wallpaper murals?

A standard ready mix wallpaper adhesive should be used. This is available in all DIY stores. We normally enjoy natural wallpaper pastes with adhesion power that serve light to heavy wallpapers (choice depending on the type of wallpaper material).

How do I install the wallpaper?

The hanging process is is much the same as any other conventional wallpaper, using normal wallpaper paste, and matching each drop of wallpaper to the next until the mural is complete.

A full detailed step by step guide is included with every purchase, which explains the simple hanging process in full, making it very simple even for a novice.

You can also view our fully detailed installation guide with troubleshooting here.

Specific Installation Questions  

Can I hang wallpaper over old paneling?

Yes, you can even hang over wall tile, brick, cinder block and textured walls. While there are a number of methods, the simplest is to use what is called lining paper. This is a special type of blank wall covering stock that is hung over the paneling (or tile, etc.) to provide a smooth surface over which your regular wallcovering is then hung. You'll be amazed at how much brighter a panelled room will look when the old paneling is covered with wallpaper.

Are there any special preparations I should make to my walls before hanging wallpaper?

Yes, in fact, proper surface preparation will make it easier for you to hang your wallpaper, and it also plays a very important role in assuring satisfactory results. Basic preparation steps include patching any cracks and/or nail holes, washing any greasy or dirty areas, and using a primer/sealer made to be used under wallpaper. There are other steps that should be taken with new plaster walls, new drywall and other surfaces including paneling and tile walls. Learn more about more wall preparation here.
 

Get inspired to brighten up your spaces with our amazing mural wallpaper here.
 


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